Managing communication inside Odoo can quickly become overwhelming. Messages are scattered across sales orders, invoices, support tickets, and multiple modules—making it hard to track conversations efficiently.
That’s exactly why Chat Center by TheERPBot was built.
It gives you a centralized, Gmail-like interface to view, search, and manage all communications in one place.
What is Chat Center?
Chat Center is a powerful Odoo module that transforms how you interact with mail.message data by:
- Centralizing all communications
- Organizing messages by contact
- Providing a modern, intuitive dashboard
Instead of jumping between multiple records, you get a single unified communication hub.
The Problem It Solves
In standard Odoo:
- Messages are scattered across documents
- No single view of customer conversations
- Hard to track history across modules
- Time wasted navigating records
Chat Center solves this by bringing everything into one clean interface.
Key Features
Gmail-Like Interface
A familiar UI with:
- Contact sidebar
- Message panel
- Clean conversation flow
Your team adapts instantly—no learning curve.
Configurable Exclusions
Customize what appears:
- Exclude models
- Exclude partners
- Exclude message types
Perfect for keeping the dashboard clean and relevant.
Contact-Centric View
View all conversations per contact:
- See message counts
- Click to load full history
- Track communication across modules
Powerful Search
Find anything instantly:
- Search contacts
- Search messages
- Real-time results
Quick Navigation
Jump instantly to:
- Related records
- Contacts
- Original documents
Expandable Message View
Click any message to:
- View full HTML content
- Read emails exactly like Odoo chatter
- See complete conversation context
Advanced Filtering
Filter messages by:
- Model (Sales, Invoice, etc.)
- Author
- Message type
- Date range
Internal User Highlighting
Quickly identify team replies:
- Internal messages highlighted
- Easy tracking of responses
How It Works
- Install Chat Center in Odoo
- Open the dashboard
- Select a contact
- View all related messages
- Use filters/search for insights
That’s it—no complex setup required.
Who Should Use Chat Center?
This module is ideal for:
- Customer Support Teams
- Sales Teams
- CRM Managers
- Operations Teams
Anyone who needs a clear view of communication history will benefit.
Business Impact
With Chat Center, your team gets:
- Faster response times
- Better visibility of conversations
- Reduced confusion across departments
- Improved customer experience
Get Started with Chat Center Today
Stop jumping between records and start managing conversations the smart way.
Download from Odoo Apps Store
Install Chat Center and transform your communication workflow instantly.
Why Install Now?
- No learning curve (Gmail-like UI)
- Centralized communication
- Works across all modules
-
Boosts team productivity
Need a Demo or Customization?
The team at TheERPBot can help you with:
- Live demo sessions
- Custom feature development
- Enterprise implementation
📧 contact@theerpbot.com or Contact Us