Privacy Policy
Last Updated: September 3, 2026
At TheERPBot, we respect your privacy and are committed to protecting personal information provided to us through our website, software products and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
- Name
- Email address
- Phone number
- Company name
- Business address
Business Information
When you engage us for professional services, we may collect information necessary to understand and deliver your project, including business requirements, system configuration information, project documentation and related information.
Payment Information
Payments may be processed through third-party payment providers.
We generally do not store complete credit/debit card numbers, CVV numbers or other sensitive payment credentials on our own systems. Payment information may be processed directly by our authorized payment service providers in accordance with their respective privacy and security policies.
Technical Information
We may collect:
- IP address
- Browser and device information
- Operating system
- Website usage information
- Cookies and similar technologies
- Pages visited and interaction information
2. How We Use Information
We may use collected information to:
- Provide and manage our services
- Process orders and payments
- Create and manage customer accounts
- Communicate regarding projects and services
- Provide customer support
- Send invoices and payment-related communications
- Improve our website, software and services
- Prevent fraud and unauthorized activity
- Maintain security
- Meet legal and regulatory obligations
- Send relevant business communications where permitted by law
3. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve user experience.
You may configure your browser to reject or delete cookies. Some website functionality may be affected as a result.
4. Third-Party Services
We may use trusted third-party service providers for services such as:
- Payment processing
- Website hosting
- Analytics
- Email communication
- Customer support
- Cloud infrastructure
- Software integrations
These providers may process information on our behalf or independently according to their own applicable policies.
5. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with contractual obligations, and meet applicable legal or regulatory requirements.
7. International Customers
TheERPBot provides services to customers in multiple countries.
Where information is transferred across national borders, we take reasonable steps to handle such information in accordance with applicable contractual, legal and security requirements.
8. Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion or restriction of processing.
To make a privacy-related request, contact us using the details below.
9. Children's Privacy
Our services are intended for businesses and professional users and are not directed toward children.
We do not knowingly collect personal information from children for the purpose of providing our business services.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be published on this page with the applicable "Last Updated" date.
11. Contact Us
TheERPBot
Office No. 9, 4th Floor, Shreenath Mall,
Near Bajranggarh Circle, Ajmer, Rajasthan – 305001, India
Email: contact@theerpbot.com
Phone: +91 9521502818