Shipping & Delivery Policy
Last Updated: September 3, 2026
TheERPBot is a software and technology services company. Our primary offerings consist of digital products, software subscriptions and professional services.
1. No Physical Product Shipping
TheERPBot does not ordinarily sell or ship physical goods through its website.
Therefore, physical shipping charges, shipping carriers and physical delivery timelines generally do not apply to our services.
2. Digital Product Delivery
Software products, applications, modules, licenses, subscriptions and other digital products may be delivered electronically.
Depending on the product or service, delivery may occur through:
- Customer account access
- Download links
- License or activation keys
- Access credentials
- Cloud-based application access
- Deployment to the customer's environment
Digital delivery is normally initiated after successful payment and completion of any required verification or onboarding process.
3. Professional Services Delivery
For services such as Odoo implementation, customization, integration, migration, development, consulting and support, delivery is performed electronically through remote collaboration, cloud environments, customer systems or other agreed methods.
Project timelines are communicated in the applicable quotation, proposal, statement of work or agreement.
4. Customer Information
Customers are responsible for providing accurate email addresses, contact information, system access and other information required to deliver the purchased product or service.
TheERPBot is not responsible for delivery failures caused by incorrect information provided by the customer.
5. Third-Party Dependencies
Delivery or implementation may depend on third-party platforms, hosting providers, APIs, software vendors, payment providers or customer infrastructure.
Delays caused by third-party services or circumstances outside our reasonable control may affect the delivery timeline.
6. Delivery Confirmation
For digital products and services, delivery may be considered completed when the applicable software, access credentials, license, download link, deployment or service has been made available to the customer.
For professional services, delivery will be governed by the applicable project scope and acceptance terms.
7. Contact Us
For questions regarding delivery of your product or service:
TheERPBot
Office No. 9, 4th Floor, Shreenath Mall,
Near Bajranggarh Circle, Ajmer, Rajasthan – 305001, India
Email: contact@theerpbot.com
Phone: +91 9521502818